General Information

1. What is Assurus Solutions?
   Assurus Solutions is a company dedicated to helping individuals comply with legal registration requirements under public conviction registries, such as the Murderer and Violent Offender Against Youth Act (MVOAYA) and the Sex Offender Registration Act (SORA). We offer a Registry Notification Service (RNS) that sends timely reminders to ensure our clients meet critical registration deadlines, helping them avoid severe legal consequences.

2. What is the Registry Notification Service (RNS)?
   The Registry Notification Service (RNS) is a service provided by Assurus Solutions that sends automated reminders via text, email, phone calls, and/or certified mail to individuals required to register under specific public conviction registries like MVOAYA and SORA. This service is designed to help you stay compliant with registration deadlines and avoid penalties, such as new criminal charges or extended registration periods.

3. Who can benefit from the RNS?
   The RNS is beneficial for anyone who is legally required to register under laws like MVOAYA, SORA, or similar registration laws. It is specifically designed for individuals who want to ensure they never miss a registration deadline, which can have serious legal consequences.

4. How does the RNS work?
   When you sign up for the RNS, you will provide us with your registration and personal information. Our system will then send you reminders well in advance of your registration deadlines, so you have ample time to request time off from work, arrange for transportation, secure childcare, etc.

5. Is the Registry Notification Service (RNS) available in all 50 states?

   Yes, our Registry Notification Service (RNS) is available nationwide, across all 50 states. No matter where you reside, you can subscribe to our service and benefit from timely reminders and notifications to help you stay compliant with critical registration deadlines.

6. How to subscribe?

   • Access the Subscription Page: Click on the “Subscribe” button to navigate to the subscription page.

   • Review Subscription Options: Scroll down to view the available plans (Basic, Standard, or Plus) and select the one that suits your needs.

   • Set Registration Frequency: Use the dropdown menu to choose how often you need to register (e.g., once a year, twice a year, etc.).

   • Select Your Plan: Click the "Subscribe" or "Purchase" button to proceed.

   • Complete the Subscription Form: Fill out the online subscription form with the required details and click "Subscribe" or "Purchase" to move to the checkout page.

   • Finalize Your Order: On the checkout page, provide any additional details, such as a discount code and billing information, if applicable. Click "Subscribe" or "Purchase" to complete your order.

7. Why was Assurus Solutions founded?
   Assurus Solutions was founded by Marshan Allen, who understands firsthand the challenges and complexities of complying with legal registration requirements. After spending almost 25 years in prison for a crime committed when he was 15, Marshan recognized the need for a service that could help others navigate these challenges. His personal experiences inspired him to create Assurus Solutions to ensure that no one misses a registration deadline due to oversight or confusion.

Service Details

1. How much does the RNS cost?
   The cost of the RNS varies based on the level of service you choose. We offer different pricing plans to accommodate your specific needs, whether you prefer basic text reminders or more comprehensive support. Please visit our Subscribe Page for detailed information.

2. What types of reminders can I receive?
   You can choose to receive reminders via text message, email, phone call, and/or certified letter. You can also customize how far in advance you want to be notified of an upcoming deadline, giving you plenty of time to take action. Visit our Services Page for more information.

3. Is the RNS service confidential?
   Yes, Assurus Solutions is committed to protecting your privacy. All personal information provided to us is handled with the utmost confidentiality. We do not sell or share your information with third parties, and our privacy policy outlines our commitment to keeping your data secure.

4. What happens if I miss a registration deadline even with the RNS?
   While our service is designed to provide timely reminders, the responsibility for meeting legal registration deadlines ultimately lies with you. If you miss a deadline, you could face severe legal consequences, such as new criminal charges, an extended registration period, and automatic probation/parole violations. Our goal is to reduce the risk of this happening by providing reliable and timely notifications.

5. Can I cancel my subscription to the Registry Notification Service (RNS) at any time?

   Yes, you can cancel your subscription to our Registry Notification Service (RNS) at any time. Simply log in to your account and follow the cancellation instructions, or you can contact our customer service team for assistance. Upon cancellation, your subscription will remain active until the end of the current billing period, after which it will not renew. No further charges will be applied unless you choose to reactivate your subscription in the future.

6. Can I subscribe to your service without using a credit or debit card?

   Yes, you can subscribe to our service without a credit or debit card. Simply complete the online form and mail your payment via money order or certified check (we do not accept personal checks) to the address below. Please note that subscriptions made through this method will not be eligible for our convenient auto-renewal feature, which automatically renews your subscription annually unless canceled.

   Mail your payment to: 

   Assurus Solutions

   847 S. Randall Road, #320

   Elgin, Illinois 60123

   By choosing the auto-renewal option with a debit or credit card, you'll enjoy uninterrupted service without needing to resubscribe manually each year.

Technical Support

1. How do I sign up for the RNS?
   Signing up for the RNS is simple. Visit our Subscribe Page, fill out the required information, and choose your preferred method of notification. Once your account is set up, you will start receiving reminders according to the dates you provide.

2. Can I update my contact and registration information after signing up?
   Yes, you can update your contact and registration information at any time by using this form. This ensures that you continue to receive reminders in the way that works best for you. 

3. What if I have technical issues with the service?
   If you encounter any technical issues or have questions about how the service works, you can contact our customer support team at support@assurussolutions.com or call us at (708) 232-3935. We are here to help you resolve any problems and ensure that you receive your reminders without interruption.

Additional Information

1. Are there other services offered by Assurus Solutions?
   Currently, our primary service is the Registry Notification Service (RNS). However, we are always looking for ways to expand our offerings to better serve our clients. Stay tuned for updates and new services that may be introduced in the future.

2. How can I learn more about the legal requirements for registration?
   For detailed information on the specific legal requirements under MVOAYA, SORA, or other relevant laws, we recommend consulting with a legal professional. Our service is designed to assist with compliance, but we do not provide legal advice.

3. How do I contact Assurus Solutions?
   You can contact us via email at support@assurussolutions.com, by phone at (708) 232-3935, or by filling out the contact form on our Contact Page. We are here to answer any questions you may have and provide support as needed.